BEFORE YOU BOOK
A few things
to know.
Choose your villa, check your dates, and confirm the arrangements that matter to your stay.
How do I book?
Use the booking form on the home page for current rates and availability. Select your villa from the available accommodation. Contact us if you need help choosing.
Do I need a 4×4?
Yes. A 4×4 vehicle is required all year for the final 7 km dirt road. Plan to arrive in daylight and confirm your route with management.
Can I bring a pet?
Pet permissions vary by villa. Several villas prohibit pets. Obtain approval and confirm any deposit, size limits and required pet-policy form before booking.
What are the payment and cancellation terms?
Request the current terms for your booking before paying. The community website’s guest payment and cancellation section currently says “Coming Soon”; it does not provide a complete policy.
Is there a restaurant?
There is no on-site restaurant. Your villa has a kitchen; buy groceries before heading up the mountain. Community events and self-service snacks may be available—ask management.
Is smoking allowed?
Rental villas are non-smoking. Additional restrictions apply at certain villas, including decks. Smoking is prohibited around the pool and covered bar/community areas; ask management about designated areas.
Can I work online?
Wi-Fi is available, but rainforest outages can occur and mobile reception is limited. Confirm the connection in your chosen villa if uninterrupted internet is important.
Is tap water drinkable?
The community FAQ describes the well water as filtered and potable. Ask management about any current notices when you arrive.
How do I get help during my stay?
Contact management for local assistance and the current location of first-aid supplies. In an emergency call 911. Arrange arrival details and keep management’s contact information accessible.